Sunday, December 2, 2012

Conflict Resolution

I like to practice honesty in my communication and in conflict resolution there is no shortage of it. I think one thing that I know about myself is because I am very honest that I have to put the brakes on it at times and really examine what it is that I want others to hear from me and really listen to.  A strategy that I often practice is addressing the problem with the person that it occurred with. I believe that this minimizes the possibility for misunderstanding to occur by not involving other people who don't know the context of the conflict. I also like to practice sticking to factual information and how it made me feel personally versus speaking for the other party or trying to accommodate for their perception of why they committed the act that was offensive to me. I think these two strategies as well as reflecting once the conflict has been resolved really helps me to solve things quickly and helps me to hear and to also be heard during conflict.

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